Opening hours
Location
Delivery infomation
At Northern Firewood Co, we are committed to providing a reliable, efficient, and hassle-free delivery service. Whether you're stocking up for winter or ordering a single load of premium kiln-dried firewood, our team works hard to ensure your order arrives safely and on time.
Delivery Areas
We offer delivery throughout Greater Manchester and across the UK. Delivery charges and availability will be displayed at checkout or confirmed by our team before dispatch.
If you're unsure whether we deliver to your location, please contact us and we'll be happy to help. 0161 241 2788
Delivery Times
We aim to deliver most orders within 1–3 working days, with same-day or next-day delivery available in some areas, subject to stock levels and scheduling.
Once your order has been processed, we will contact you to confirm your delivery date where required.
Please note that delivery times may vary during busy periods, adverse weather conditions, or seasonal demand.
Delivery Access
Our delivery vehicles require suitable access to safely unload your order. It is the customer's responsibility to ensure there is adequate access for the vehicle and a safe location for delivery.
If there are any access restrictions, narrow roads, low bridges, steep driveways, or other obstacles, please let us know when placing your order.
Where Will My Order Be Left?
Our drivers will always do their best to place your order in a safe and convenient location. However, deliveries are made to the nearest safe and accessible point that can be reached by the delivery vehicle.
For health and safety reasons, drivers cannot carry products through properties, garages, sheds, or rear gardens.
Missed Deliveries
If nobody is available to receive the delivery, we may leave the order in a safe place where appropriate. If this is not possible, a redelivery charge may apply.
Please provide any delivery instructions when placing your order to help us complete the delivery smoothly.
Vehicle Branding
Northern Firewood Co is proud to be part of the Scott's Services Limited Group. As part of our shared transport network, some deliveries may arrive on vehicles branded as Scott's Landscape Supplies.
While the vehicle branding may differ, you can be assured that your order has been supplied by Northern Firewood Co and that you will receive the same premium products, professional service, and commitment to customer satisfaction that we are known for.
Damaged or Incorrect Orders
Please inspect your delivery upon arrival. If any products are damaged, missing, or incorrect, please notify us as soon as possible and within 24 hours of delivery so that we can resolve the issue promptly.
Contact Us
If you have any questions regarding your delivery, require assistance with access arrangements, or would like an update on an existing order, please contact our friendly team.
Northern Firewood Co is dedicated to delivering quality firewood with dependable service every time.